Organizational Transformation Services


Organizational Transformation is the process that focuses on transforming the organization to meet critical strategic objectives and capture qualitative and quantitative results. Crucible provides client direction and support in the following key service elements for the successful and sustainable transformation of an organization:

  • Strategic Planning Services that are predicated on setting an organizational goal that is highly desirable yet currently unattainable. This begins a chain of action that leads to a set of linked goals that foster increases in performance, service and/or quality and lead to the creation of competitive advantages.
  • Performance Team Building Services that provide critical support for the transformation and embrace driving business decisions that translate strategic objectives into a detailed action plan and incorporates all current organizational initiatives into that plan;
  • Organizational Architecture Services that align the organizational infrastructure with newly created corporate realities;
  • Change Management Services that facilitate the rebirth of an organization and includes the acquisition of new skills and competencies for which specific performance objectives and specific action plans can be developed;
  • Operational Effectiveness Services that foster workforce deployment to elicit the potential of employees and consider Work Redesign by altering the way resources consider work in order to achieve significant results. Crucible uses its PIPE™ methodology to support the identification of Productivity Improvements through Process Engineering;
  • Business Unit Facilitation that considers redefining Business Partnerships within existing partner relationships; and,
  • Project Management Services that are supported by our proprietary ProMACH™ project management methodology that promotes successful project implementation through the principles of accountability, commitment and harmony.

Crucible can:

  • provide the focused (dedicated) resources
  • ask the tough questions
  • dig deep into the strategic corporate issues
  • enable your management team to use this information and knowledge to make the mission-critical decisions, separating you from the competition — now and into the future.

Our PRISM diagnostic program will give your organization a rapid, in-depth examination, resulting in a diagnostic report that highlights the areas that require immediate attention. This initial report is completed and in your hands within one week of project initiation.

Crucible can improve your organization’s performance and profitability.

Business Process Outsourcing (BPO) can increase profitability and productivity in your organization by strategic partnerships that focus on core competencies. With Crucible as your strategic outsourcing partner, we can take responsibility for your “back-room” systems, processes and people to ensure efficient data and information processing. This business model allows you to focus on what you do best, and has Crucible deliver support in areas where we excel.

Contact us to learn how we can help you make a difference!