Crucible International Inc. has been providing outsourcing services to public and private-sector organizations across the globe for over 20 years.
We assists clients with:
- Business Process Outsourcing (BPO)
- Information Technology Outsourcing (ITO)
- Change Management Services
- Knowledge Process Outsourcing (KPO)
- Research & Information Services
Crucible International is uniquely positioned as a near-shore outsourcing operation with the ability to provide knowledgeable services both on- and off-shore. With headquarters in Barbados and complimentary operations in Canada, clients can demand and expect a cost-effective and loyal service provider in a stable political and legislative environment. Crucible provides clients an opportunity to leverage our existing scale and infrastructure. Our Service level agreements can provide you variable based pricing structure and budget certainty.
With Crucible as your strategic outsourcing partner, we will take responsibility for your “back-room” systems, processes and people to ensure efficient data and information processing. This business model allows you to focus on what you do best while we deliver support in areas we excel. Our service level agreements can provide you variable based pricing structure and budget certainty.
Our Quality commitment
We define quality as “delivering more than what the client expects“. We consistently meet and exceed clients’ expectations for quality and turnaround times. Our Account Executives work directly with clients to ensure that:
- services objectives, scope and deliverables are clearly defined and met,
- service level standards are met and maintained,
- projects are completed on schedule and within budget,
- on-going and regular communication is maintained with the client.